Friendly and competent staff on our hotline can provide immediate telephone support in most cases after a detailed analysis of the problem. Furthermore, malfunctions are localized via remote control and systematic assistance is initiated. Thus, not only downtimes can be minimized but also costs that would be incurred for service visits can be saved.

1. Please fill out the "Agreement for cases of remote maintenance" and send it to the fax number +49-6403/7009-40.
2. Please download the latest version of the Teamviewer here.
3. Afterwards contact LANG Service, phone number +49-6403/7009-35 and let us know your "ID" and your "Password".